Privacy Policy

Last updated: December 22, 2024

1. Introduction

Island Shore Way ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our lead generation and social network advertising services.

2. Information We Collect

2.1 Information You Provide

We collect information you directly provide to us, including:

• Contact information (name, email address, phone number)
• Company information (company name, industry, size)
• Business requirements and preferences
• Payment and billing information
• Communications with our support team

2.2 Information We Collect Automatically

When you use our services, we automatically collect:

• Device information (IP address, browser type, operating system)
• Usage data (pages visited, time spent, click patterns)
• Cookies and similar tracking technologies
• Log files and analytics data

2.3 Lead Data

In providing our lead generation services, we collect and process:

• Publicly available business contact information
• Social media profile data (where publicly accessible)
• Professional networking information
• Behavioral and engagement data from advertising platforms

3. How We Use Your Information

We use the collected information for the following purposes:

• Providing and improving our lead generation services
• Processing payments and managing accounts
• Communicating with you about our services
• Analyzing usage patterns to enhance user experience
• Complying with legal obligations
• Preventing fraud and ensuring security
• Marketing our services (with your consent)

4. How We Share Your Information

We may share your information in the following circumstances:

4.1 Service Providers

We may share information with trusted third-party service providers who assist us in:

• Payment processing and billing
• Data analytics and platform optimization
• Customer support services
• Marketing and advertising platforms
• Cloud hosting and data storage

4.2 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction.

4.3 Legal Requirements

We may disclose information when required by law or to:

• Comply with legal processes or government requests
• Protect our rights and property
• Ensure user safety and security
• Investigate potential violations of our terms

4.4 With Your Consent

We may share information for other purposes with your explicit consent.

5. Data Security

We implement comprehensive security measures to protect your information:

• Encryption of data in transit and at rest
• Regular security audits and assessments
• Access controls and authentication systems
• Employee training on data protection
• Incident response and breach notification procedures

6. Data Retention

We retain your information for as long as necessary to:

• Provide our services to you
• Comply with legal obligations
• Resolve disputes and enforce agreements
• Improve our services and platform

Lead data is typically retained for 24 months unless otherwise specified in your service agreement.

7. Your Privacy Rights

Depending on your location, you may have the following rights:

7.1 Access and Portability

You have the right to access and obtain a copy of your personal information.

7.2 Correction

You may request correction of inaccurate or incomplete information.

7.3 Deletion

You may request deletion of your personal information, subject to legal and contractual obligations.

7.4 Restriction

You may request restriction of processing in certain circumstances.

7.5 Objection

You may object to processing based on legitimate interests or for marketing purposes.

7.6 Withdraw Consent

Where processing is based on consent, you may withdraw consent at any time.

8. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Remember your preferences and settings
• Analyze website usage and performance
• Provide personalized content and advertising
• Ensure security and prevent fraud

You can control cookie settings through your browser preferences.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for international transfers, including:

• Adequacy decisions by relevant authorities
• Standard contractual clauses
• Binding corporate rules
• Certification schemes

10. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete it promptly.

11. California Privacy Rights

California residents have additional rights under the California Consumer Privacy Act (CCPA):

• Right to know what personal information is collected
• Right to delete personal information
• Right to opt-out of the sale of personal information
• Right to non-discrimination for exercising privacy rights

12. European Privacy Rights

European residents have rights under the General Data Protection Regulation (GDPR), including those outlined in Section 7 above. Our lawful basis for processing includes:

• Contract performance
• Legitimate interests
• Legal compliance
• Consent (where applicable)

13. Changes to This Privacy Policy

We may update this Privacy Policy periodically. We will notify you of material changes by:

• Posting the updated policy on our website
• Sending email notifications to registered users
• Providing in-app notifications

Your continued use of our services after changes become effective constitutes acceptance of the updated policy.

14. Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:

15. Data Protection Officer

For European residents, you may contact our Data Protection Officer at:

Email: dpo@islandshoreway.com

16. Supervisory Authority

European residents have the right to lodge a complaint with their local supervisory authority if they believe their privacy rights have been violated.